Tag: Safety in Holiday Accommodation

8 results found

Campaigning for Consumer Safety & Rights: What we do!

Whilst we provide help and assistance to Consumers who come to our helpline, we also pay forward that contact by using their story (where we have permission), and argue for improved safety standards or legal rights. Below we list the contributions we have made to the Travel debate but we have only listed the major items or events that deal with issues that affect Consumer travel. Aside from thi... 24 January 2017

Time for The Holiday Safety Certificate!

We are now only days away from the 10th Anniversary of the deaths of Christianne & Robert Shepherd, who succumbed to Carbon Monoxide poisoning whilst on holiday in Corfu. We are also over 12 months on from the Wakefield inquest held into their deaths. The horror of their fate was revealed by the findings of the inquest, which in turn has caused deep reflection at the heart of the Travel Ind... 22 October 2016

Call to Action on Holiday Safety Failures of the EU Commission

Campaigners and the Travel Industry have suffered a recent disappointment, delivered by Commissioner Jourova from DG Justice at the EU Commission. The Commission decided that an important Consultation on Safety in Holiday Accommodation was being concluded, apparently on the basis of finding no Consumer Detriment or that there was any failure of law or enforcement committed by Member States. Th... 19 November 2015

HolidayTravelWatch expresses disappointment at UK Government’s failure on Carbon Monoxide in Holiday Properties

Today marks the day when new regulations enter into force, to require Landlords of rented properties to install and maintain Carbon Monoxide & Smoke Alarms. Whilst any measure to prevent death and injury is always welcome, the regulations expose a deficit in political thinking and action to protect many more ordinary citizens! The new regulations only apply to those rented properties that... 1 October 2015

Campaigners call for Action following Corfu Carbon Monoxide Verdict!

The verdict of 'unlawful killing' and a finding that Thomas Cook breached their Duty of Care following an inquest into the deaths of Christianne & Robert Shepherd, presents the Travel Industry with a wake-up call on hotel safety! The Jury revealed a number of short-comings in the hotel property and in particular the boiler and its maintenance, but the most important concerns raised by the... 14 May 2015

20 Ridiculous Holiday Complaints: The Consumer Experience 2013!

I thought that I would share with you one holiday experience we have received this morning.  It comes from a holidaymaker who is so incensed about what she was 'given' for her holiday, that she has decided, enough is enough and that she is going to challenge her tour operator for compensation! This holidaymaker decided to take a 7 day holiday to the popular resort of Marmaris in Turkey.  When s... 14 August 2013

After 141 Days, Consumer Group calls for Cabinet Office to respond on Carbon Monoxide issues!

It is with continued disappointment that HolidayTravelWatch notes that it is still waiting for an acknowledgement and response to its letter to the Cabinet Office of the 31 October 2012!     In that letter, the Organisation raised the issue of using Public Information Films to promote a greater Public awareness of the dangers of Carbon Monoxide.  In 2010, the present government, through the Ca... 20 March 2013