Tag: Holiday Standards

4 results found

Call to Action on Holiday Safety Failures of the EU Commission

Campaigners and the Travel Industry have suffered a recent disappointment, delivered by Commissioner Jourova from DG Justice at the EU Commission. The Commission decided that an important Consultation on Safety in Holiday Accommodation was being concluded, apparently on the basis of finding no Consumer Detriment or that there was any failure of law or enforcement committed by Member States. Th... 19 November 2015

The 10 top holiday complaints & experiences this 2015 holiday season!

I was looking at our call volumes the other day and realised that in our 20 year history, we have never been so busy! Our recent Holiday Standards Report survey has revealed some interesting facts about what really gets under the skin of UK holidaymakers. So I thought I would share with you, some of the top 10 complaints and the real Consumer experiences that go with these complaints! Our surv... 21 October 2015

Consumers should recognise value of Travel Insurance from point of booking holiday

In the HolidayTravelWatch inaugural Holiday Standards Report we discovered that just over 32% of holidaymakers did not take out Travel Insurance for every trip or holiday. We also discovered that even if people either did not take out Travel Insurance, or simply forgot, 55% did not carry with them their EHIC Card (European Health Insurance Card) when travelling in the EU area. These surprising... 25 August 2015

Holiday Standards Report

An end to avoidable holiday problems? The HolidayTravelWatch 'Holiday Standards' Report   20 years ago, this organisation was created from our Founder's bad holiday experience. Through the following years, she sought to highlight and argue for a change to the holiday product and bring about an end to avoidable experiences. Through these 2 decades, HolidayTravelWatch has assisted many thousan... 29 July 2015