Tag: Consumer Rights

11 results found

Campaigning for Consumer Safety & Rights: What we do!

Whilst we provide help and assistance to Consumers who come to our helpline, we also pay forward that contact by using their story (where we have permission), and argue for improved safety standards or legal rights. Below we list the contributions we have made to the Travel debate but we have only listed the major items or events that deal with issues that affect Consumer travel. Aside from thi... 24 January 2017

Recognition of Consumer Champions 2016!

Throughout our 22 year journey we have had the privilege of coming into contact with some very remarkable and determined people. Many are just ordinary Consumers trying to deal with the adverse situations they find themselves in whilst others are quietly working away in the background trying to secure change for the benefit of all Consumers.  At the close of 2016, for the second year running,... 21 December 2016

Travel Consumer Rights? Vote Remain!

On Thursday 16 June 2016, our Consumer Director, Frank Brehany, was interviewed by Eamonn Holmes on Sky News. Frank was asked to explain what could happen to Travel Consumer Rights as the Referendum approached, it resulted in Eamonn considering that the issue was as ‘clear as mud’; Frank agreed! For the last few months, HolidayTravelWatch has been trying to establish what would happen to Trave... 19 June 2016

Your Consumer Travel Rights & The EU Referendum

I want to share with you some key information about the forthcoming EU Referendum and Travel Consumer Rights. As some of you may be aware, I have already spoken widely in the press, on the radio and TV on this subject matter. Our country is faced with the single most important choice in several generations. As I write this, I despair at not only the level of the intelligence and respect with... 17 June 2016

The EU Referendum and Your Travel Consumer Rights!

Today, Frank has picked up the 'hot potatoe' of the EU Referendum! We have carried out a survey on what the effect of a 'brexit' could be on Travel Consumers Rights. When we pointed out to those who intended to vote leave that they may potentially lose those rights, 23% said that they would now vote to stay but 34% said that they would still vote 'leave' but that they were concerned about the... 17 June 2016

Zika Facts and Your Holiday - what you need to know!

As if Tourism and the lot of holidaymakers hadn’t suffered enough after 2015; this year has revealed the latest threat to Travel through the arrival of the Zika Crisis! Through this past week I have seen all sorts of sensationalist headlines, some declaring that you are not safe from the ‘head shrinking virus’. So, I thought it was time to set out a few facts to help you understand the issues a... 9 February 2016

HolidayTravelWatch welcomes completion of Acquisition by Clear Start Partnerships Ltd

Following the press release from HolidayTravelWatch (“HTW”), in which we welcomed the acquisition of our Organisation by Clear Start Partnerships Ltd, we are pleased to announce the completion of that acquisition and the warm welcome we have received from the Directors of Clear Start Partnerships and the parent group, Fairpoint Plc. The completion of this deal marks the continuing journey for... 17 August 2015

An end to avoidable holiday problems?

20 years ago, this organisation was created from our Founder's bad holiday experience. Through the following years, she sought to highlight and argue for a change to the holiday product and bring about an end to avoidable experiences. Through these 2 decades, HolidayTravelWatch has assisted many thousands of ordinary Consumers like you, but we have never lost sight of how your experience sho... 30 July 2015

Risk or No-Risk Destination? The problem for intending UK holidaymakers!

I try; I really try not to be too negative or to be overly critical, but sometimes you just have to speak out! This is one of those times! The situation in North Africa is dire and Greece presents uncertainty, so now is not the time for feint-hearts; those that need to be challenged should be prepared to meet that challenge openly and constructively! However, when I do raise issues, I am ofte... 14 July 2015

HolidayTravelWatch gives cautious welcome to proposed Package Travel Directive

Since 2005, HolidayTravelWatch has been engaged in presenting the Consumer experience to the UK Government, The European Commission & the EU Parliament on the sale and operation of Package Holidays. The Organisation has submitted its latest observations to the Department for Business, Innovation & Skills and their Consultation on the newly proposed Package Travel Directive (Note:only t... 4 December 2013