Welcome to the PressCentre of HolidayTravelWatch
Since 1995, HolidayTravelWatch has been active in the Media. We have provided commentary on UK Radio, reaction to news items on UK TV, and provided assistance and on-screen comment Consumer Documentary Production for a range of Television Companies.
If you are a member of the media and require assistance, please call the following numbers to our Team:You can find the full list of our media appearances here.
For all broadcast (radio & TV) and press enquiries please call:
Please note, all requests for assistance will require confirmation either in writing or via e mail. You will be guided on this issue at the point of contact.
Please remember that whilst deadlines are often pressing, the resources of HolidayTravelWatch are primarily dedicated to assist the traveller or holidaymaker in difficulty.
If you have a long term project or need quick assistance please bear in mind that the consumer must come first – it would also help if you could develop a specific enquiry or enquiries before you call, as this will save a considerable amount of time in assisting you.
We are proud to have been associated with past innovative media production highlighting consumer rights. That role continues today with assistance and guidance given to many media organisations.
Please note that all reasonable care is taken in the production of our press releases and all information therein is verifiable through media, documentary, holidaymaker or witness sources. We would ask you to note the legal notice below.
Important information about your use of or reliance of this area is contained within our Legal Notice.
The scene yesterday at Las Vegas Airport, of the stricken British Airways flight, served as a reminder of the professionalism and courage of the crew of flight BA2276. There is no doubt that their actions led to the safe conclusion of the flight and evacuation of the aircraft; they are to be commended! We would also commend the rapid response of the firefighters of Las Vegas International Airp... READ MORE 10 September 2015
For several weeks, HolidayTravelWatch has been receiving complaints from holidaymakers either following their holiday to The Great Parnassus in Cancun in Mexico, or from those concerned about what they are reading before they visit the hotel. Complaints we have received to date include: Witness to other holidaymakers being ill; Excrement on the floor and furniture of the Public Toilets; S... READ MORE 7 September 2015
The 2015 holiday year is proving once again to offer excuses rather than action when it comes to dealing with holiday illness. Many Britons travel to far off destinations, hoping to obtain some relief from the day-to-day stresses, only to find that the promise of their holiday product falls far short of expectations. Whilst the nature of holiday complaints is as wide as it is varied, the one c... READ MORE 2 September 2015
It is that time of the year, when your 18 year old+ off-spring are either heading off to university or for that year-long hike to foreign climes! There is no question, that apart from the emotional tug that you will feel from watching the chickens flee the nest, you will have no-doubt also contributed to their well-being through the endless pocket that is the 'Bank of Mum & Dad'! But as th... READ MORE 28 August 2015
HolidayTravelWatch receives many calls from holidaymakers where they tell us about their experience of illness at their holiday hotel. For many, the illness is but a part of their bad holiday and they often tell of the many other problems at their hotel or resort, which they often describe as their 'Holiday from Hell'. The common mistake for many holidaymakers is that once they have returned t... READ MORE 26 August 2015
In the HolidayTravelWatch inaugural Holiday Standards Report we discovered that just over 32% of holidaymakers did not take out Travel Insurance for every trip or holiday. We also discovered that even if people either did not take out Travel Insurance, or simply forgot, 55% did not carry with them their EHIC Card (European Health Insurance Card) when travelling in the EU area. These surprising... READ MORE 25 August 2015
The changing nature of how we communicate with each other and the sources we extract key information from, reveal that there is now a complex network of options available for Consumers to help deal with their travel complaints. This compares to how Consumers dealt with problems 20 years ago, when the method to bring fellow holidaymakers together, was through a list of names and addresses. Eve... READ MORE 24 August 2015
The Bangkok bomb once again underlines the perilous line between normal life and threats to individuals. Through this incident we see also the nebulous line between FCO Travel Advices and what is sold in a brochure and a general failure by the travel industry to offer a clear picture, using their extensive skills, to provide full information about a given destination. For example, HolidayTrave... READ MORE 19 August 2015
Following the press release from HolidayTravelWatch (“HTW”), in which we welcomed the acquisition of our Organisation by Clear Start Partnerships Ltd, we are pleased to announce the completion of that acquisition and the warm welcome we have received from the Directors of Clear Start Partnerships and the parent group, Fairpoint Plc. The completion of this deal marks the continuing journey for... READ MORE 17 August 2015
HolidayTravelWatch has been concerned to read that the proposed placing of British Police Officers on the streets of Magaluf on Majorca has finally materialised. It would appear that 2 West Midlands Police officers have been assigned to cover the 'Magaluf beat' for a two week trial period. We hope that the Officers will detect what we have detected in a 2 year period, namely: Suspicious de... READ MORE 11 August 2015