Report to The Transport Select Committee - Holidaymakers Air Travel Experiences
The Transport Select Committee have requested stakeholders within the travel debate to submit their views on passenger’s experience of air travel. A wide remit was produced, and HolidayTravelWatch has concentrated its report on the issues of 261/2004 and aircraft safety. HolidayTravelWatch has called for a review of the directive 261/2004, including giving air passengers improved rights to compensation when they suffer a delay, and a structured enforcement process, to ensure that rights are provided to the consumer. We have also called for a ‘whistleblower’ campaign, akin to the one operated by the South African Civil Aviation Authority to highlight safety issues.
To view the Holidaymakers Airtravel Experiences please download the document as a pdf.
Tags: 261/2004, Flight Compensation Rules, holiday claims, holiday complaints
HTW has noted that amongst the submissions to the Committee on Toxicity (COT) it has been suggested that the symptoms highlighted by crew and passengers were akin to the condition of hyperventilation.
HTW has for many years received reports from concerned holiday makers or independent travellers as to the safety of their aircraft, ship or boat, train or road transport.
