20 years ago, this organisation was created from our Founder's bad holiday experience. Through the following years, she sought to highlight and argue for a change to the holiday product and bring about an end to avoidable experiences.
Through these 2 decades, HolidayTravelWatch has assisted many thousands of ordinary Consumers like you, but we have never lost sight of how your experience should be brought to the attention of those who can make that difference.
In anticipation of our 20th Anniversary, we wanted to know what your experience of travel has meant to you over the last 20 years and of the kind of problems you face today.
Below you can hear one of the radio interviews where Frank talks about the survey and all the results or you can download and read the full survey results from the campaigns section.