Holidays are important to us all.
For a few weeks a year, the holiday is a chance to escape the drudgery of work and everyday routine. Yet, rather than feeling rested, we often return home feeling cheated, having had a less than perfect time. Food poisoning, illness, injury, travel delays, flight cancellations, extreme weather, crime… they don’t mention any of this in the brochure.
In this section we identify the risks involved in travelling to certain destinations, and offer advice to help you prepare thoroughly for your holiday and stay safe while abroad. Much of this advice is drawn from the experience of other holidaymakers who have shown that they will no longer accept anything that’s less than perfect.
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Throughout 2010 and now into 2011, HolidayTravelWatch has been dealing with increased reports of so-called 'Norovirus' infection. It should be noted that out of all the cases ever reported to this Organisation, only one holidaymaker has ever reported that they were tested and confirmed as suffering with Norovirus - (Note however, in that case it was the tour operator who tested the holidaymake... READ MORE 19 April 2011
It is clear that the current government is galloping headlong into changing the so-called 'compensation culture', in an effort to stem what it sees as the rise of civil claims. This no doubt gives comfort to the acolytes of such change who cry out in moral outrage, that a return to the golden age of the legal profession is what is required! However, a closer examination of these articles actu... READ MORE 12 April 2011
For some time we have observed the spectacle of British Holidaymakers being sent to hotels or cruise ships where it is obvious that illness is rife! In one notorious case, the string of holiday complaints involved Salmonella, Cryptosporidium, Shigella and Campylobacter - some holidaymakers were actually diagnosed with 2 of those diseases! In some hotels and cruise ships we often hear that holi... READ MORE 2 April 2011
The monolith that is Trip Advisor is apparently subject to the threat of legal action! This threat has apparently come from an internet marketing and reputational protection company called Kwikchex. They are claiming that amongst many holiday review websites, Trip advisor allows the posting of ‘unverified’ travel reviews. They also claim that that ‘entirely false’ comments are made on ‘food poisoning; accusations of criminal acts; including theft, assault and racism; Misleading and malicious descriptions of the property’ are amongst those found on Trip Advisor. They also provide other related complaints against Trip Advisor. It appears that they are forming a group action of affected hotel properties READ MORE 7 September 2010
As we go through this holiday season, I never fail to be amazed by the tenacity of the travel industry's abililty to explain away its problems. Equally, I never fail to admire and respect the holidaymakers, who, exposed to appalling hygiene conditions and suffering with holiday illness, will always seek to try and make the best of their holiday, or sometimes accept blindly the reasons and rati... READ MORE 10 August 2010
Regular followers of HolidayTravelWatch will have noted our recent press release, in which we highlighted the 40 most appalling holiday complaints for the 2010 season! Through our helpline and e mail service, we speak to many holidaymakers affected by holiday complaints. This organisation has a reputation in particular for guiding holidaymakers affected by illness in their hotel complexes or... READ MORE 28 July 2010
Many holidaymakers find that when they are abroad and have holiday complaints to make, they have difficulty in accessing information that is timely, free and of some assistance! To counter this problem, HolidayTravelWatch has created its own 'Calling Card' - www.holidaytravelwatch.tel ! READ MORE 21 June 2010
The Need for Better Holiday Illness Statistics! Get a Stool Sample Test! | Holiday Illness Complaints
If this summer holiday season has taught nothing else, it is that there are many holidaymakers returning with complaints of illness and are simply not getting themselves checked out by their GP or local Environmental Health Officer. Why is this important? Quite simple really - QED - Quick and Early Diagnosis! Consider this: at a recent conference I attended, one speaker advised that of all ho... READ MORE 13 June 2010
Are Kids Clubs Safe? We return to this topic and consider the shocking experience of one holidaymaker, and the tardy response he has received to his complaint! There is now an EU-wide telephone number – 116 000 – for missing children. That number is also linked to Missing Children Europe. ECPAT UK provides valuable work with the police and travel industry on child protection and exploitation... READ MORE 8 June 2010
This article from our May 2007 edition of the Get'Away Travel-Zine begins by asking, "How Ethical is Your Travel?". It explores the basic questions holidaymakers should ask before they book a holiday and suggests a standard Holidaymakers Travel Responsibility (HTR) position. It is still the case that it is indeed relevant that when holidaymakers are first looking to book a holiday that they should examine the social and political situation of their intended destination READ MORE 7 June 2010