We handle all manner of complaints relating to coach holidays and coach excursions. Holidaymakers are upset about unacceptable coach delays or changes to the holiday itinerary. The standard of the coach is another matter of concern, as is the ability or attitude of the driver.
As a coach traveller you have certain rights, ensuring compensation and assistance in the event of cancellation or delay. Compensation is also payable following accident, death, personal injury, and loss of or damage to luggage. There are further rights for disabled persons and persons with reduced mobility.
If you have a question or concern, call us on 0345 017 9229 or email.
Want to know or learn more?
Why not have a read of an this article that talks about complaints on tour holidays.
It's not just us!
There have been many reports about this in the wider press, here is one such report from The Plymouth Herald.