Whistle-blow for Safety

HolidayTravelWatch has for many years received reports from concerned holidaymakers or independent travellers as to the safety of their aircraft, ship or boat, train or road transport.

Such issues range from poor evacuation drill from ships, faulty seats on aircraft to coach drivers driving on motorways in driving rain without windscreen wipers.

HolidayTravelWatch is constantly surprised at the obvious failures and lack of foresight in these situations.

HolidayTravelWatch considers that whilst the raising of such issues would no doubt be unpopular, providers must recognise that the provision of safe transport can only lead to increased public confidence in that operator, and an increased financial benefit that flows from that confidence in their product.

It will also be obvious to holidaymakers and independent travellers which transport providers provide a high level of safety. For those who do not, we invite holidaymakers and independent travellers to recognise their own role they have to play, and to use our precedent letters to report obvious deficiencies in safety. 

The free holiday complaint letters below and there for you to use as you see fit, but please, if you do use our free complaint letters, make sure that you use these letters to write not only to one area (ie the UK), but also for example to the departments in the EU or the USA.

After you have used our free holiday complaint letter, we simply ask in return that you provide us with copies of your letters and responses.

We can all make a difference; let us all ‘Whistleblow for Safety’!

EU Aircraft Safety:

Letter of Complaint on Aircraft Safety – EU Aviation Safety Agency (For EU Complaints)

UK Aircraft Safety:

Letter of Complaint on Aircraft Safety – Safety Regulation Group CAA (For UK Complaints)

USA Aircraft Safety:

Letter of Complaint on Aircraft Safety – US Federal Aviation Administration (US Airline Complaints)

EU Railway Safety:

Letter of Complaint on Railway Safety – EU Railway Agency (For EU Complaints)

EU Maritime Safety:

Letter of Complaint on Shipping Safety – EU Maritime Safety Agency (For EU Complaints)

UK Maritime Safety:

Letter of Complaint on Shipping Safety – UK Maritime & Coastguard Agency (For UK Complaints)

UK (Including other Jurisdictions) Transport Safety Issues via various Departments:

Letter of Complaint on Transport Safety – UK Department of Transport (For UK Complaints)

Letter of Complaint on Transport Safety – UK Health & Safety Executive (For UK Complaints)

USA Transport Safety:

Letter of Complaint on Transport Safety – US National Transportation Safety Board (For USA Complaints)

  • Holiday Illness or Accident;
    How can I claim?
    • Were you ill or injured on holiday in the last 3 years?
    • Do you believe you booked a Package Holiday?

    If you can answer yes to both questions, you may be able to bring a claim under the Package Travel Regulations!

    Don't worry if you cannot answer yes to both questions; if you think you booked your travel independently, you may be able to make a claim against your travel provider or supplier!

  • Other Holiday Problems;
    How can I claim?
    • Have you suffered with failures in your holiday or flight contract?
    • Does your complaint against your holiday company arise in the last 6 years (UK Only) (flights 2 years)?

    If you can answer yes to both questions, you may be able to bring a claim against your travel provider or supplier.

  • What compensation can I claim?

    Whatever type of claim you have, the level of damages you can hope to get is based on a number of factors. Firstly you have to prove your case and then an assessment is carried out to determine the level of damages.

    Read our guide on damages....

  • Why should I claim?

    You have worked hard for that precious two week holiday in the sun! Holidays are the same as any other Consumer product - if it goes wrong, you have a right to claim.

    Read more about your rights ....