Survey Results

Holiday Surveys are the lifeblood of the Travel Industry and assist them to assess market trends or provide political commentary on behalf of their members. In the same way, this Organisation also operates surveys, often providing snapshot information on the experience of holidaymakers arising often from their holiday problems. This section provides details of the latest survey and how you can access it along with illustrations of past surveys. Please take part in out latest survey – the facts will be published and the results often used in our campaigning!

Holiday Standards Report

article image

An end to avoidable holiday problems? The HolidayTravelWatch 'Holiday Standards' Report   20 years ago, this organisation was created from our Founder's bad holiday experience. Through the following years, she sought to highlight and argue for a change to the holiday product and bring about an end to avoidable experiences. Through these 2 decades, HolidayTravelWatch has assisted many thousan... READ MORE 29 July 2015

The HolidayTravelWatch Online Survey Results

HolidayTravelWatch provides reports on the results of its online surveys. Please note that this material is copyrighted, and therefore copying, publishing or distributing these questions or results from this and each individual HolidayTravelWatch survey, in whatever form is prohibited without the express written permission of HolidayTravelWatch: 'The Package Holiday Overview' - This is the r... READ MORE 10 January 2008


  • How can I claim?
    • Were you ill or injured on holiday in the last 3 years?
    • Do you believe you booked a Package Holiday?

    If you can answer yes to both questions, you may be able to bring a claim under the Package Travel Regulations!

    Don't worry if you cannot answer yes to both questions; if you think you booked your travel independently, you may be able to make a claim against your travel provider or supplier!

  • Other Holiday Problems;
    How can I claim?
    • Have you suffered with failures in your holiday or flight contract?
    • Does your complaint against your holiday company arise in the last 6 years (UK Only) (flights 2 years)?

    If you can answer yes to both questions, you may be able to bring a claim against your travel provider or supplier.

  • What compensation can I claim?

    Whatever type of claim you have, the level of damages you can hope to get is based on a number of factors. Firstly you have to prove your case and then an assessment is carried out to determine the level of damages.

    Read our guide on damages....

  • Why should I claim?

    You have worked hard for that precious two week holiday in the sun! Holidays are the same as any other Consumer product - if it goes wrong, you have a right to claim.

    Read more about your rights ....