Holiday Crime

As the work of HolidayTravelWatch becomes more widely known, so too does the range and type of holiday complaints that we receive.

The last few years has revealed knowledge of the deep suffering endured by holidaymakers at their chosen destination.

Such complaints reveal the under belly of crime and a lack of assistance offered by a resorts authorities or indeed by authorities when they return to the UK.

The contact we have received about crime in holidays tell of:

  1. Straight-forward theft;
  2. Street robbery;
  3. Racial attacks;
  4. Burglary of hotel rooms;
  5. Burglary whilst holidaymakers are asleep in their rooms;
  6. Robbery within a holiday complex;
  7. Harassment;
  8. Assault by staff or an non-guest on private beaches;
  9. Sexual assault in a hotel by a member of staff;
  10. Sexual assault by a crew member on board a cruise ship;
  11. Rape;
  12. Death in suspicious circumstances.

We intend to highlight these issues to raise public awareness and will organise an annual event to bring pressure to bear upon local authorities, either in the UK or abroad on these difficult issues. Our 'Day' will be formed around our brand 'Day' name - 'Survivors & Victims of International Travel'™ - SVIT™

Crime Complaints! What is happening in the Package Holiday?

These past few weeks I have been heavily engaged in reviewing calls we have received to our helpline from holidaymakers affected by the consequences of crime. The saddest of all these cases relates to the suspicious deaths of young people and the poor investigation or treatment of the survivors thereafter.  I want you all to spend just a small moment of your time to reflect on the deep sorrow a... READ MORE 24 July 2012


  • How can I claim?
    • Were you ill or injured on holiday in the last 3 years?
    • Do you believe you booked a Package Holiday?

    If you can answer yes to both questions, you may be able to bring a claim under the Package Travel Regulations!

    Don't worry if you cannot answer yes to both questions; if you think you booked your travel independently, you may be able to make a claim against your travel provider or supplier!

  • Other Holiday Problems;
    How can I claim?
    • Have you suffered with failures in your holiday or flight contract?
    • Does your complaint against your holiday company arise in the last 6 years (UK Only) (flights 2 years)?

    If you can answer yes to both questions, you may be able to bring a claim against your travel provider or supplier.

  • What compensation can I claim?

    Whatever type of claim you have, the level of damages you can hope to get is based on a number of factors. Firstly you have to prove your case and then an assessment is carried out to determine the level of damages.

    Read our guide on damages....

  • Why should I claim?

    You have worked hard for that precious two week holiday in the sun! Holidays are the same as any other Consumer product - if it goes wrong, you have a right to claim.

    Read more about your rights ....