Children's Safety In Holidays

I can remember when Madaleine McCann disappeared and the howl from the 'chattering classes' against this dignified family.  At the time we cautioned against that kind of commentary and the need to examine the evidence in what had become an extraordinary situation.

Fast forward to 2013, and we now see much progress being made in Portugal about this little girl.

Spare a thought also for the parents and family of Ben Needham and their long quest to find their child.

These are the extreme cases that all parents hope that they will not have to endure. However, the issue of children's safety is not just confined to disappearence cases but can cover such issues as:

  1. The qualifications of those that run 'Kids Clubs' in resorts;
  2. Who is responsible for the running of those clubs;
  3. How children sometimes 'disappear' from those charged with their care;
  4. Grooming of young people by 'friendly' hotel staff;
  5. The unwanted attentions given to young people by cruise ship staff;
  6. The response of the hoteliers, cruise companiues, tour operators and local authorities to these and other serious issues.

We have long advocated that holidaymakers should be ever vigilant and question how services are provided for children are run.

The articles on this page cover these serious concerns and our attempt to make sure that they remain high on the Travel Industry agenda!

Have We Not Learned The Lessons of Madeleine McCann?

The other day I was on a crowded beach when I heard the very plaintiff cry of "Mommy - where are you Mommy?".  I looked up and saw a 3/4 year old girl walking between all of the holidaymakers lying on the beach.  It was quite clear that she was very upset and could not find her Mother amongst the crowds.  The beach consisted of British, French, Dutch, Irish and Spanish holidaymakers.  As the yo... READ MORE 21 August 2009

Are Kids Clubs Safe?

In our previous Travel-Zine, we highlighted the concerns expressed by an ex resort representative on the issue of Safety in Kids Clubs. In Issue 3 of the Travel-Zine, we ask again, 'Are Kids Clubs Safe?' We call upon all interested parties to look urgently at this issue and create an open dialogue to resolve potential problems in this area, before they occur. To read the Are Kids Clubs Safe? a... READ MORE 9 February 2007

  • How can I claim?
    • Were you ill or injured on holiday in the last 3 years?
    • Do you believe you booked a Package Holiday?

    If you can answer yes to both questions, you may be able to bring a claim under the Package Travel Regulations!

    Don't worry if you cannot answer yes to both questions; if you think you booked your travel independently, you may be able to make a claim against your travel provider or supplier!

  • Other Holiday Problems;
    How can I claim?
    • Have you suffered with failures in your holiday or flight contract?
    • Does your complaint against your holiday company arise in the last 6 years (UK Only) (flights 2 years)?

    If you can answer yes to both questions, you may be able to bring a claim against your travel provider or supplier.

  • What compensation can I claim?

    Whatever type of claim you have, the level of damages you can hope to get is based on a number of factors. Firstly you have to prove your case and then an assessment is carried out to determine the level of damages.

    Read our guide on damages....

  • Why should I claim?

    You have worked hard for that precious two week holiday in the sun! Holidays are the same as any other Consumer product - if it goes wrong, you have a right to claim.

    Read more about your rights ....