Alcohol Safety in Holidays

We receive contact from holidaymakers or concerned parents about the issue of alcohol.  We sometimes hear from 'whilstleblowers' in resorts; all have the same story - they or their loved ones have suffered at the hands of those bars and clubs that serve either vast qualtities of alcohol for a ridiculously low price, or that the drinks are spiked and are passed off as familiar or popular brands.

Many stories we hear tell how young people often get separated from their friends and are then subjected to a 'robbery'.

It is also clear that resorts operate on the 'free-for-all' principle, with little or no oversight by a resort's local or police authorities.

We are working with those in resorts to try and find a way to highlight those shortcomings, but also to tell the real story - not the variety offered by some TV Production Companies, whose fly on the wall offerings only serve to hide the dark side of the entertainment industry and alcohol!

Drinks Warning in Kavos!

We heard from an angry Father, whose son was hospitalised with pancreatitis.  This followed from an evening out in one of the many bars in Kavos, where it appears that he had been served with spiked drinks.  The dread of any parent is to hear that something bad has happened to a child, particularly when they are so far from home.  Fortunately this young man recovered, and through the steely cou... READ MORE 15 January 2009

  • How can I claim?
    • Were you ill or injured on holiday in the last 3 years?
    • Do you believe you booked a Package Holiday?

    If you can answer yes to both questions, you may be able to bring a claim under the Package Travel Regulations!

    Don't worry if you cannot answer yes to both questions; if you think you booked your travel independently, you may be able to make a claim against your travel provider or supplier!

  • Other Holiday Problems;
    How can I claim?
    • Have you suffered with failures in your holiday or flight contract?
    • Does your complaint against your holiday company arise in the last 6 years (UK Only) (flights 2 years)?

    If you can answer yes to both questions, you may be able to bring a claim against your travel provider or supplier.

  • What compensation can I claim?

    Whatever type of claim you have, the level of damages you can hope to get is based on a number of factors. Firstly you have to prove your case and then an assessment is carried out to determine the level of damages.

    Read our guide on damages....

  • Why should I claim?

    You have worked hard for that precious two week holiday in the sun! Holidays are the same as any other Consumer product - if it goes wrong, you have a right to claim.

    Read more about your rights ....