Holidaymakers and Access to Justice

2013 (the 1/4/2013 to be precise) will go down as the '[Year] day Britain changed' (front page Guardian). On that day, a number of major changes were introduced that will change the very fabric of Britain, quite possibly, even beyond the next election.

One of the changes has been the determination to tackle what in some quarter's is seen as the UK's obsession with 'Compensation Culture'.

This sea-change which tackles everything from referral fees, to'no-win no fees, to compensation levels to legal aid will have a profound affect on how you access legal assistance in the future.

For the majority of the population, they have no care for these changes, yet! But when the time comes to convey your house, to deal with a family dispute, have a divorce, deal with an employment problem, to deal with an injury or illness, the realisation will come that the opportunity to have your case taken on by an expert will have substantially diminished!

Some say, that the government must have had cause; quite simply, the evidence did not support the conclusions of a 'Compensation Culture' - they used a sledge hammer to crack a nut and have fettered the ability for ordinary citizens to have access to good civil legal assistance for their claims.

In this section we highlight some of the issues and will continue to highlight the injustices for Consumers that will no doubt follow, simply because of the notion that to claim is bad - we will stand up for holidaymakers to help them enter into a safe legal environment and protect them from the ravages from the new forces of the now 'freed' legal market to come!

The myth of 'Compensation Culture' and holiday claims!

The other day I saw a headline that screamed - 'Poll shows 86% agree 'compensation culture' exists'!  Wow, lock up your daughters, the bogeyman is coming to get them! This survey is obviously following the present government's mantra that 'claiming is bad' and how anything that promotes an individuals rights should be shunned and treated with distaste.  I then wondered what if I am wrong and th... READ MORE 16 August 2012

An Open Letter to Lord Young - The Future of Civil Litigation in Holiday Claims!

Dear Lord Young  Whilst I appreciate you no longer occupy the role given to you by the Prime Minister, it is nonetheless important that we address a number of issues with you, as you were the architect of your report on the furture of civil litigation!  It is 15 years since this Organisation was created and I am writing to you in my capacity of Consumer Director.  In writing to you, I do so by... READ MORE 31 January 2011

Travel Companies to Repay Taxpayer?

The Government has recently announced that they are widening the system in place for Road Traffic Accidents, whereby the cost of medical treatment provided by the NHS, is refunded by the offending party and extending this scheme to all personal injury claims. We highlight this announcement in the latest edition of ourTravel-Zine, and ask if this now means that Travel Providers will have to pay... READ MORE 25 May 2010

The Stench of Tour Operator Holiday Compensation!

Within our 'Call to Arms' feature, we have featured a hotel where many people have become very seriously ill and have made holiday complaints to HolidayTravelWatch.  We have received complaints from British and Canadian holidaymakers, all complaining about the awful conditions at this complex.  We have spoken to holidaymakers who have reported the effects of dreadful holiday sickness, some with... READ MORE 28 September 2008

  • How can I claim?
    • Were you ill or injured on holiday in the last 3 years?
    • Do you believe you booked a Package Holiday?

    If you can answer yes to both questions, you may be able to bring a claim under the Package Travel Regulations!

    Don't worry if you cannot answer yes to both questions; if you think you booked your travel independently, you may be able to make a claim against your travel provider or supplier!

  • Other Holiday Problems;
    How can I claim?
    • Have you suffered with failures in your holiday or flight contract?
    • Does your complaint against your holiday company arise in the last 6 years (UK Only) (flights 2 years)?

    If you can answer yes to both questions, you may be able to bring a claim against your travel provider or supplier.

  • What compensation can I claim?

    Whatever type of claim you have, the level of damages you can hope to get is based on a number of factors. Firstly you have to prove your case and then an assessment is carried out to determine the level of damages.

    Read our guide on damages....

  • Why should I claim?

    You have worked hard for that precious two week holiday in the sun! Holidays are the same as any other Consumer product - if it goes wrong, you have a right to claim.

    Read more about your rights ....