In support of quality holiday travel

We have a strong record of putting your story at the heart of the political debate!

At the core of all holiday complaints or problems lies the serious issue of what changes can be made; is it for example, always the case that the only way that improvements in holiday contracts can be acheived, is through the making of claims or seeking compensation?

Whilst that certainly has a role, particularly in serious illness cases, such as Salmonella, Shigella, Cryptosporidium, Norovirus etc, there is a need to seek change through political means.

Our Campaigns section covers a wide variety of topics and includes information on our campaigns on the Package Travel Regulations, the need for holidaymakers to ‘Whistleblow for Safety’ where holiday transport is deficient or the growing and serious issue of Aerotoxic or Sick Aircraft Syndrome.

We value holidaymakers input and we make sure your voice is heard!

Come on, step forward and take part – action now will provide a voice to your concerns and will contribute toward protecting you and your family when you travel in the future!

In this section you will find a sample of articles and reports from throughout the Campaigns section, which highlights our political work at Westminster, the EU Commission, various Aviation Authorities, all calling for increased protection for Consumers!

Package Travel Directive

The Summer of 2005 - The Future of Responsible Holidays

Following the death of Brenda Wall, the article examines the state of the Package Holiday during the summer of 2005 and highlights attacks on tourists by terrorists, holiday overbooking, unsafe aircraft, problems with tour operators solicitors, tour representatives bullying holidaymakers (see this interesting book review on this issue), the work of Tourism Concern; consideration of those who wo... READ MORE 11 September 2005

  • How can I claim?
    • Were you ill or injured on holiday in the last 3 years?
    • Do you believe you booked a Package Holiday?

    If you can answer yes to both questions, you may be able to bring a claim under the Package Travel Regulations!

    Don't worry if you cannot answer yes to both questions; if you think you booked your travel independently, you may be able to make a claim against your travel provider or supplier!

  • Other Holiday Problems;
    How can I claim?
    • Have you suffered with failures in your holiday or flight contract?
    • Does your complaint against your holiday company arise in the last 6 years (UK Only) (flights 2 years)?

    If you can answer yes to both questions, you may be able to bring a claim against your travel provider or supplier.

  • What compensation can I claim?

    Whatever type of claim you have, the level of damages you can hope to get is based on a number of factors. Firstly you have to prove your case and then an assessment is carried out to determine the level of damages.

    Read our guide on damages....

  • Why should I claim?

    You have worked hard for that precious two week holiday in the sun! Holidays are the same as any other Consumer product - if it goes wrong, you have a right to claim.

    Read more about your rights ....

Top Tags in Campaigns

Aerotoxic Aerotoxic Syndrome Toxins in Fuel