Campaigns

In support of quality holiday travel

We have a strong record of putting your story at the heart of the political debate!

At the core of all holiday complaints or problems lies the serious issue of what changes can be made; is it for example, always the case that the only way that improvements in holiday contracts can be acheived, is through the making of claims or seeking compensation?

Whilst that certainly has a role, particularly in serious illness cases, such as Salmonella, Shigella, Cryptosporidium, Norovirus etc, there is a need to seek change through political means.

Our Campaigns section covers a wide variety of topics and includes information on our campaigns on the Package Travel Regulations, the need for holidaymakers to ‘Whistleblow for Safety’ where holiday transport is deficient or the growing and serious issue of Aerotoxic or Sick Aircraft Syndrome.

We value holidaymakers input and we make sure your voice is heard!

Come on, step forward and take part – action now will provide a voice to your concerns and will contribute toward protecting you and your family when you travel in the future!

In this section you will find a sample of articles and reports from throughout the Campaigns section, which highlights our political work at Westminster, the EU Commission, various Aviation Authorities, all calling for increased protection for Consumers!

Holiday Illness and Standards

The Cure for Holiday Sickness and Complaints? Bring in the Heavies

Tonight, in a far off holiday destination, there is one very frightened family!  Why?  Well, they have had the temerity to complain about the failures within their holiday contract, oh, and they and their fellow holidaymakers, are also suffering with holiday illness or sickness.  Their reward?  They have been provided with their own shadows; they are being observed and followed by the hotel sec... READ MORE 11 July 2008

Package Travel Directive

Here Comes The Summer of 2008!

Summer has yet to arrive, but that does not mean that the heat of our favourite season has not radically altered the common sense and good practice of our favourite travel providers! Since the end of 2007, we have continued to receive reports of holiday illnesses, holiday accidents and illnesses arising from sick aircraft syndrome. The continual reports of poor food hygiene, or general poor st... READ MORE 19 May 2008

Ships Safety Directive

Cruising Toward Accountability - Guest Article from International Cruise Victims

International Cruise Victims Associations, Inc (ICV) is a group that is comprised of victims who survived and family members of victims who did not survive crimes while on a cruise vacation. Our purpose is to support each other and other victims of such crimes, and to support legislation to require accountability and improved safety for everyone on cruise vacations. Since the beginning of Inte... READ MORE 19 May 2008

Package Travel Directive

To Package or Not to Package - The Package Travel Regulations Guidance Note!

In September 2008, HolidayTravelWatch was invited to the Department for Business Enterprise & Regulatory Reform (DBERR), along with other Consumer Groupings, to discuss the future of Consumer Protection within Holiday Contracts. The debate centred around the review of the current EU Commission led review into the future of the Package Travel Directive, and the then proposed Guidance Note f... READ MORE 19 May 2008

Carbon Monoxide and other Toxins on Holiday

Penalty Fair?

The Consumer has recently become the beneficiary of 2 important pieces of legislation; The Corporate Manslaughter & Corporate Homocide Act 2007 and The Consumer Protection from Unfair Trading Regulations 2008, the first having entered into law in April this year and the second becoming law in May 2008. The first is clearly designed to combat the activities of corporate entities, whose acti... READ MORE 30 April 2008

Travel Insurance

Proposed Travel Insurance Regulation

In response to a request from the Financial Services Authority, HolidayTravelWatch has submitted its opinion on the proposed regulations, which will govern the sale of Travel Insurance to Consumers from 1 January 2009. This submission will conclude a lengthy consultation process which began before the Treasury Select Committee, followed by the enquiry of HM The Treasury. After many years where... READ MORE 30 April 2008

Freedom of Information

The Maritime and Coastguard Agency

Following the appalling cruise on board the MV Athena (10/9/06) from Falmouth in which one man died and many were injured or suffered with extreme shock, we ask what role the Agency has taken in investigating this cruise. FOIA Response - 14.1.07 FOIA Response - 18.1.07 Letter to MCA - 18.12.06 READ MORE 21 March 2008

Freedom of Information

The Health and Safety Executive

Following the appalling cruise on board the MV Athena (10/9/06) from Falmouth, in which one man died and many were injured or suffered with extreme shock, we ask what role the Executive has taken in investigating this cruise. Letter to HSE - 14.1.07 FOIA Response - 14.1.07 Letter to HSE - 18.12.06 READ MORE 21 March 2008

Freedom of Information

The Department for Trade and Industry

We have requested that the DTI provides facts and information relating to the cost of returning holiday illness on British Industry since 1995 to the present (18/12/06). Letter to DTI - 14.1.07 FOIA Response - 14.1.07 Letter to DTI - 18.12.06 The initial question posed was to seek information about the review of the Package Travel Regulations and consumer input into the same - all lette... READ MORE 21 March 2008

Freedom of Information

The Department for Health

We have requested that the DTI provides facts and information relating to the cost of returning holiday illness on The National Health Service since 1995 to the present (18/12/06). FOIA Response - 2.2.07 Letter to DOH - 14.1.07 FOIA Response - 14.1.07 FOIA Response - 18.1.07 The initial question posed was to seek information about returning holiday illnesses and how the data is collect... READ MORE 21 March 2008


  • How can I claim?
    • Were you ill or injured on holiday in the last 3 years?
    • Do you believe you booked a Package Holiday?

    If you can answer yes to both questions, you may be able to bring a claim under the Package Travel Regulations!

    Don't worry if you cannot answer yes to both questions; if you think you booked your travel independently, you may be able to make a claim against your travel provider or supplier!

  • Other Holiday Problems;
    How can I claim?
    • Have you suffered with failures in your holiday or flight contract?
    • Does your complaint against your holiday company arise in the last 6 years (UK Only) (flights 2 years)?

    If you can answer yes to both questions, you may be able to bring a claim against your travel provider or supplier.

  • What compensation can I claim?

    Whatever type of claim you have, the level of damages you can hope to get is based on a number of factors. Firstly you have to prove your case and then an assessment is carried out to determine the level of damages.

    Read our guide on damages....

  • Why should I claim?

    You have worked hard for that precious two week holiday in the sun! Holidays are the same as any other Consumer product - if it goes wrong, you have a right to claim.

    Read more about your rights ....

Top Tags in Campaigns

Aerotoxic Aerotoxic Syndrome Toxins in Fuel