Campaigns

In support of quality holiday travel

We have a strong record of putting your story at the heart of the political debate!

At the core of all holiday complaints or problems lies the serious issue of what changes can be made; is it for example, always the case that the only way that improvements in holiday contracts can be acheived, is through the making of claims or seeking compensation?

Whilst that certainly has a role, particularly in serious illness cases, such as Salmonella, Shigella, Cryptosporidium, Norovirus etc, there is a need to seek change through political means.

Our Campaigns section covers a wide variety of topics and includes information on our campaigns on the Package Travel Regulations, the need for holidaymakers to ‘Whistleblow for Safety’ where holiday transport is deficient or the growing and serious issue of Aerotoxic or Sick Aircraft Syndrome.

We value holidaymakers input and we make sure your voice is heard!

Come on, step forward and take part – action now will provide a voice to your concerns and will contribute toward protecting you and your family when you travel in the future!

In this section you will find a sample of articles and reports from throughout the Campaigns section, which highlights our political work at Westminster, the EU Commission, various Aviation Authorities, all calling for increased protection for Consumers!

Package Travel Directive

The End of Consumer Protection? - The Package Travel Regulations

This is the second lead article from our Travel-Zine in which we comment upon the threat to the Package Travel Regulations following the recent decision by the Court of Appeal in R v CAA.   This issue is very important to the Consumer, particularly where they suffer detriment in their holiday contracts.  Many holiday complaints involve reports of holiday illness/sickness, holiday accidents, cha... READ MORE 23 May 2010

Holiday Illness and Standards

The Shameful Cost of Holiday Illness

This major article first appeared within our own Travel-Zine - Get'Away - Your Route to Travel Rights. It attempts to calculate the cost of returning holiday illness to the holidaymaker, the NHS and British Industry. It was discovered that the cost to the Nation could be as high as £222m. The annual personal cost to holidaymakers on their return is calculated at £12.5m and the annual cost to th... READ MORE 23 May 2010

The Holiday Risk Destination

Holiday Risk Destinations - we ask, 'Is It Really All God's Fault?'

We ask the question - Is It Really All God's Fault when holidaymakers are either trapped or forced into destinations affected by Natural or Man Made Disasters? We take a look at the issue of Force Majeure in Holiday Contracts and examine the morality and possible legality of creating holiday contracts with all the potential that arises from a 'risk destination' - Is It Really All God's Fault -... READ MORE 23 May 2010

Air Passenger Rights

Consumer Objectives & The Aviation Industry - Response by HolidayTravelWatch to The UK Department for Transport

In the final Public Consultation this season, The UK Department for Transport has requested that stakeholders offer their views on their proposals to update the regulatory environment for the aviation industry.  HolidayTravelWatch has responded to their detailed questionnaire, dealing with the effect of their proposals on the proposed 'Consumer Objectives' - Safety - Consumers - Environment.  M... READ MORE 6 March 2010

Air Passenger Rights

Air Passenger Rights - Report to The EU Commission - The Consumer Perspective!

The EU Commission, through DG Mobility & Transport have ordered a Consultation into Air Passenger Rights.  Such rights involve areas such as EU Directives 889/2002 (Air Carriers Liability - particularly on the issue of mishandled luggage), 96/67 (Baggage-handling/Ground-handling), 261/2004 (Denied Boarding, Flight Delays & Flight Cancellation), 1107/2006 (Reduced Mobility Passenger Righ... READ MORE 26 February 2010

Package Travel Directive

Report to the EU Commission on the Future of The Package Travel Directive - 2010

HolidayTravelWatch has been engaged in researching and drafting their latest report to the EU Commission on the future of The Package Travel Directive.  This review is the latest in a long line of Consultations either commissioned by the UK Government or The EU Commission.  The Directive has been incorporated into UK Law in 1992 as The Package Travel Regulations.  Many thousands of holidaymaker... READ MORE 1 February 2010

Aerotoxic Syndrome

Come Fly With Me? Report to The European Aviation Safety Agency

In 2009, the European Aviation Safety Agency (EASA) called on pilots, crew, airlines, aircraft manufacturers and other interested parties, to submit their views on the problem of smoke or fumes escaping into aircraft cabins/cockpits.  We have written extensively on the issue that has become known as Aerotoxic Syndrome and the profound effects upon pilots, crew and passengers following exposure... READ MORE 12 January 2010

Package Travel Directive

Back To the Future For Package Travel Commissioner Kuneva?

The battle for the future of Consumer rights in holiday contracts continues! The news last week revealed that the CAA’s action against the Travel Republic now lies in tatters.  Once again, the issue of Financial Protection remains smouldering on its own funeral pyre.  Once again, the Travel Industry has split right down the middle between those that support the ‘Agency’ position and those that... READ MORE 15 November 2009

Holiday Illness and Standards

A Challenge to Holiday Complaints & The Travel Industry!

At this time there are many sick, angry and in some cases very frightened holidaymakers, having experienced the worst of a Traditional Package or so-called DIY Package Holiday.  The dignity in the face of such adversity, displayed by holidaymakers suffering with holiday illness, complaints or claims is to be acknowledged and applauded.  This past 3 weeks, our helpline has been inundated with ca... READ MORE 27 September 2009

Package Travel Directive

Stand-by To Lose Your Package Holiday Rights!

Those of us working within the Travel Industry (there are those who think that HolidayTravelWatch is not part of the Industry - oh well!) have since 2005, commented on the growth of the so-called DIY or Dynamically Packaged Holiday and the threat to Consumer Rights.  For our part, we have illustrated very clearly to the UK Government and the EU Commission the real detriment being suffered, not... READ MORE 1 September 2009


  • How can I claim?
    • Were you ill or injured on holiday in the last 3 years?
    • Do you believe you booked a Package Holiday?

    If you can answer yes to both questions, you may be able to bring a claim under the Package Travel Regulations!

    Don't worry if you cannot answer yes to both questions; if you think you booked your travel independently, you may be able to make a claim against your travel provider or supplier!

  • Other Holiday Problems;
    How can I claim?
    • Have you suffered with failures in your holiday or flight contract?
    • Does your complaint against your holiday company arise in the last 6 years (UK Only) (flights 2 years)?

    If you can answer yes to both questions, you may be able to bring a claim against your travel provider or supplier.

  • What compensation can I claim?

    Whatever type of claim you have, the level of damages you can hope to get is based on a number of factors. Firstly you have to prove your case and then an assessment is carried out to determine the level of damages.

    Read our guide on damages....

  • Why should I claim?

    You have worked hard for that precious two week holiday in the sun! Holidays are the same as any other Consumer product - if it goes wrong, you have a right to claim.

    Read more about your rights ....

Top Tags in Campaigns

Aerotoxic Aerotoxic Syndrome Toxins in Fuel