Turkey

Turkish delight?

With its bazaars, beaches, tombs and temples, Turkey has delights aplenty and most holidaymakers have a wonderful time here. However, we occasionally receive complaints about the standard of hotels, or from holidaymakers who have suffered harassment, sexual assault or inappropriate behaviour. The majority of concerns relate to the quality of food and water, hygiene standards, the state of swimming pools, sewage smells, poor plumbing, and  the range of illness experienced on these holidays, such as Salmonella, Shigella, Cryptosporidium, serious gastric problems and, of course, Norovirus.

The articles below should guide you on the risks of travelling to Turkey. If you are returning and have been affected by sickness, illness, assaults or any other holiday issues, please contact us.

Note: Important information about your use of or reliance on the content of this site is contained within our Legal Notice.

Hotel Panacea, Gumbe

September/October 2014 Complaints from holidaymakers alleged that they experienced a lack of cleanliness within the hotel and that food was not at the correct temperature and was left uncovered; they also claimed that they suffered with illness during their stay and made complaints to the rep along apparently with other holidaymakers. Current Status Holidaymakers tell us that they are curren... READ MORE 19 October 2015

Hotel Club Blue Dreams, Torba

October 2014 Cleanliness, food production, animals/insects in the complex, concerns over food production are just some of the complaints we have received and alleged by holidaymakers; holidaymakers also confirmed to us that they had apparently suffered with sickness during their stay. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide... READ MORE 25 September 2015

Hotel Cosmopolitan, Mamaris

September/October 2014 Consumers told us that they had apparently experienced dirty public toilets, they alleged that food was under-cooked and that they all suffered with illness during their stay. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concerning this Alert Hot Issues Some in... READ MORE 24 September 2015

Hotel Kervansary Lara, Antalya

August 2014 Amongst the complaints we received from holidaymakers, they alleged included, poor rooms, power cuts, concerns over cleanliness, food lukewarm along with complaints that they had apparently suffered with sickness. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concerning this... READ MORE 21 September 2015

Hotel Pineta Club, Marmaris

September/October 2014 Holidaymakers reported that the staff at the hotel were nice but that they alleged that they experienced musty smelling air conditioning, mouldy tiles on the pool and that they had apparently suffered with illness one of whom has apparently had a diagnosis of Legionnaires confirmed. Current Status Holidaymakers tell us that they are currently trying to resolve their cl... READ MORE 21 September 2015

Hotel Karbel Beach, Oludeniz

September/October 2014 The holidaymakers alleged that they had concerns over the quality of the food as it was apparently cooked in one hotel and transported on the back of an open truck to their hotel. They raised their concerns with the hotel rep and advised the rep that they had apparently suffered with illness during their stay. Current Status Holidaymakers tell us that they are currentl... READ MORE 18 September 2015

Hotel Commodore Elite, Side

September 2014 The complaints received alleged that there was a problem with sewage in the sea and this was a known problem by the hotel and tour operator. The holidaymakers further advised us that they had apparently suffered with illness during their stay and they alleged that they saw other holidaymakers apparently suffering in the same way. If you have had a similar experience, then please... READ MORE 18 September 2015

Hotel Sami Beach, Gumbet

October 2014 Complaints have been received about the Hotel Sami Berach, Gumbert; they alleged uncovered and undercooked food and concerns over the quality of the rooms; holidaymakers reported that they apparently suffered with diarrhoea and sickness during their stay; if you have had a similar experience and need advice, then speak to one of our advisors. Current Status Holidaymakers tell us... READ MORE 17 September 2015

Hotel Kleopatra, Antalya

July 2014 Holidaymakers complained about the apparent 'lack' of all-inclusive benefits, concerns over the quality of the food and the fact that they apparently suffered with sickness during their stay. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concerning this Alert Hot Issues  No... READ MORE 17 September 2015

Hotel Aqua Fantasy, Kusadasi

June July 2014 Holidaymakers were initially impressed with this hotel but they told us of their serious concerns about food management and presentation; all advised that they had apparently experienced being sick whilst staying at the hotel. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information... READ MORE 16 September 2015

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Turkey Marmaris Bodrum Gumbet Alanya Antalya Kusadasi Sarigerme Side