This is an archive of the complaints we have received or investigated, some have been resolved and some complaints are ongoing. Check to see if you have stayed in any of these resorts at the time shown.
If you do see somewhere you have stayed and have a holiday complaint, call us on 0345 017 9229
- El Mouradi Djerba Menzel, Djerba, Tunisia, September 2011
- El Mouradi Djerba Menzel, Djerba, Tunisia, October 2011
- Royal Decameron, Boa Vista, Cape Verde, November 2011
- Club Praia de Rocha, Algarve, Portugal, July 2011
- Auramar Beach Resort, Albufeira, Portugal, March 2012
- Chalet Hotel Dabu, Courchevel, France, March 2012
- Grand Tour of South America, March/April 2012
- Hotel Ocean View, Isle of Wight, England, December 2011
- Royal Monastir Hotel, Monastir, Tunisia, August 2012
- Hotel Topaz, Bugibba, Malta, December 2011
- Canifor Hotel, Qawra, Malta, May/June 2012
- Aliathon Holiday Village, Paphos, Cyprus, August 2012
- Hydro Hotel, LLandudno, Wales, July 2012
- Occidental Grand Flamenco Xcaret, Riviera Maya, Mexico, June 2012
- Riu Karamboa, Boa Vista, Cape Verde, April 2012
- Hotel Oasis Belorizonte, Santa Maria, Cape Verde, June/July 2012
- Hotel Topaz, Bugibba, Malta, June/July 2012
- Hotel Agdal, Marrakesh, Morocco, April 2012
- Jolly Beach Resort, Antigua, Caribbean, Nov/Dec 2011
- Riu Touareg, Boa Vista, Cape Verde, September/October 2011
- Hotel L'Aigle, Valmeinier, Rhone-Alpes, France, February 2012
- Hotel Les Grandes Rousses, Alpe D'Huez, France, December 2011/January 2012
- Caribbean World, Hammamet, Tunisia, September/October 2011
- Hotel Ben Doran, Tyndrum, Scotland, October 2012
- Imperial House Hotel, Lake Garda, Italy, August 2012
- The Newport Bay Hotel, Paris, France, August 2012
- Hotel Centara Beach Resort, Krabi, Thailand, November 2012
- Royal Bay Hotel, Elenite, Bulgaria, Holiday Complaints, July 2012
- Hotel Barbados Beach Club, Barbados, September 2012
- Mystic Dunes Hotel, Kissimmee, Florida, USA, Sept/Oct 2012
- Riu Garopa Hotel, Santa Maria, Cape Verde, June 2012
- Amine Hotel, Marrakech, Morocco, April/May 2012