Concerns were expressed to us about one of the restaurants on the complex, about the state of cleanliness (bird droppings were apparently seen on the outside tables), the holidaymakers reported that they had apparently became ill whilst staying at the hotel.
Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course.
Other information concerning this Alert
Some interesting reviews for the Hotel Sensotori from holidaymakers, from around the world on this hotel - the management are clearly watching for negative comments and responding accordingly in Trip Advisor, some of the issues raised you may find useful.
There are no press releases for this hotel at this time
Past Alerts for the Hotel Sensotori, Riviera Maya, Mexico
If you have travelled to or stayed at the above hotel/resort during September/October 2013, be advised that we have received holiday complaints from other holidaymakers. Those holidaymakers are now receiving Free Advice & Assistance from HolidayTravelWatch.
Please also read the Call to Arms disclaimer and travel advices.