I have booked a holiday to the [NAME OF HOTEL] in Mexico with my hus band and 2 children for a 3 week holiday, however i have been checking the [NAME OF TRAVEL REVIEW SITE] website and have found that there is a very bad sickness bug there at the moment and some people have needed hospital treatment, the people affected believe it is from the swimming pools. The tour operators are denying there is a problem. I wanted to know if I am legally entitled to change to another hotel and if so how I go about doing this. This is a big worry for me as my daughter is special needs and registered disabled and I dont want to risk her becoming ill, and keeping her out of the swimming pools for 3 weeks would be near impossible! I’d be very grateful for any advice you can give me.
UK Consumers concerned about serious reports of illness at a hotel in Mexico, where reports state the source is the swimming pool - concerns about the significant impact this will have on their disabled child and their holidayLast updated 1 September 2009
In order to benefit from the range of information contained within HolidayTravelWatch, it is important for any Travel Consumer or other User of this Website to understand the Nature of our Service, Limitations of Guidance, Restrictions upon the material contained within this Website, Obligations of Use imposed upon Consumers and other Third Parties; full details concerning your use of this site is contained within our Legal Notice. The use of or viewing of this site or the use of any telephone, postal or e mail or advice services of HolidayTravelWatch indicates your acceptance of our Legal Notice.
Travelling soon? Avoid problems, get up to date notifications on your destination before you travel.Free Map Alerts
Cancel alerts at any time.