UK Consumers found self-catering accommodation not available when they arrived in Corfu

I booked and had confirmed on invoice self catering accomadation in corfu last august. we arrived to find room only.apparantley the reps and [TOUR OPERATOR] holidays knew this but still sold us the holiday just days before travelling. i have had a continuing battle with [TOUR OPERATOR] as they are offering 40 euros each compensation ,regardless as to whether you were there for a week or as in.our case 2 weeks.we had no fqacilities ie kitchen until the day before leaving..i have sent bank statements of expenditure whilst in corfu. [TOUR OPERATOR] will not accept this. they deemed i could have spent the money on any-thing. the reps knew of our plight and did not tell us to keep reciepts, only that we could claim once back home. i think it was total misrepresentation of a holiday it was ruined for us we had all the added expense something we had not bargained nor budgeted for. ive written and re- written to [TOUR OPERATOR] and they do not care one bit. theyve had my money and lied selling a holiday that did not exist, though i have it in writing, a written contract stating self c atering accomadation.

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