We received complaints from Consumers about the quality standards and the fact that they experienced alleged illness whilst staying at the hotel; if your experience was similar, then please call our helpline for support ith your claim
We have received a large number of complaints from holidaymakers both following their stay at the hotel and shortly to depart. Some holidaymakers have been moved and we understand that whilst they have been charged for the move, some have received a refund of that charge. We have also been advised that apparently stool samples have been organised in resort but we have not heard if a definitive diagnosis has been delivered. We would strongly urge those who have provided a stool sample to obtain a hard copy of that result and in any event to organise another stool sample when they return to the UK. We understand that some holidaymakers are seeking to self-resolve and we would simply advise that if you have been ill, DO NOT accept any financial compensation until you have received guidance on this. It should also be noted that we are assisting holidaymakers to form into a group action to take their complaints forward.
Other information concerning this Alert
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Past Alerts for Hotel The Great Parnassus
There are no past alerts for this hotel recorded by HolidayTravelWatch
Not previously known to HTW and no hot issues to report at this time
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