Dominican Republic

Laid back or laid low?

This is an island that offers the classic Caribbean experience and most holidays to the Dominican Republic are relaxing and enjoyable. However, we do sometimes receive complaints from holidaymakers who have become seriously ill, suffering from Salmonella, Shigella, Cryptosporidium, gastric problems or Norovirus. Others have been unhappy with standards in the resort or hotel, complaining about the quality of the food and the water, the lack of hygiene, the state of the swimming pool, sewage smells and poor plumbing. Other areas for complaint are harassment, assault and inappropriate behaviour.

The articles below should guide you on the risks of travelling to the Dominican Republic. If you are returning and have been affected by sickness, illness or any other holiday issues, please contact us.

Note: Important information about your use of or reliance on the content of this site is contained within our Legal Notice.

Dream La Romana, Bayahibe

December 2014 Allegations from holidaymakers included, recycled food, food not at the correct temperature, food not covered and serious sickness - if you have suffered a similar experience here or elsewhere, then speak with our team for guidance on the number above. Current Status Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we will report b... READ MORE 23 February 2016

Hotel Dream La Romana, Bayahibe

December 2014/January 2015 Holidaymakers alleged that they experienced extensive building work, poor food quality, food not always served at the correct temperature and that they suffered with sickness; if you have had a similar expeience, then call our helpline for assistance Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an upda... READ MORE 16 November 2015

Hotel Hacienda Suite aka Bahia Principe, Punta Cana

March 2015 Holidaymakers generally complained about the poor quality of the food and that they suffered with sickness during their stay; this may be the same hotel as the Hacienda Suite as we also received complaints in February 2015 Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concern... READ MORE 4 November 2015

Grand Bahia Principe, Samana

August/September 2014 Holidaymakers expressed concerns about jugged water being advised that it was bottled water and that they had apparently suffered with illness during their stay. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concerning this Alert Hot Issues No hot issues. Press... READ MORE 24 September 2015

Hotel Be Live, Punta Cana

July/August 2014 Complaints included concerns over quality of public areas, rooms, food presentation and illnesses. These holidaymakers are receiving help and assistance from HolidayTravelWatch; if you would like to receive the same help then call our helpline on 03450179229. Current Status Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we wil... READ MORE 11 March 2015

Hotel Ocean Blue & Sand, Punta Cana

August 2014 HolidayTravelWatch has been told by holidaymakers of their concerns and complaints about the quality of the food and its management, room quality and illnesses. These holidaymakers have received help with the holiday claims, if you have been affected by similar issues, then call us on 03450179229. Current Status Holidaymakers are currently seeking to resolve their complaints; as... READ MORE 28 February 2015

Catalonia Bavaro Resort | Dominican Republic | Holiday Complaints | June 2014

Principal Information: If you have travelled to or stayed at the Catalonia Bavaro Resort in the Dominican Republic during June 2014, be advised that we have received holiday complaints from other holidaymakers. Those holidaymakers are now receiving Free Advice & Assistance from HolidayTravelWatch. If you have a holiday complaint to make, and would like to receive assistance to deal with y... READ MORE 9 September 2014

Iberostar Bavaro, Punta Cana, Dominican Republic, Holiday Complaints, August 2013

Principal Information: If you have stayed at the Iberostar Bavaro, Punta Cana in the Dominican Republic during August 2013, be advised that we have received holiday complaints from other holidaymakers. Those holidaymakers are now receiving Free Advice & Assistance from HolidayTravelWatch. If you have a holiday complaint to make, and would like to receive assistance to deal with your trave... READ MORE 16 January 2014

Riu Merengue, Bahia de Maimon, Puerto Plata, Dominican Republic, Holiday Complaints, January 2013

Principal Information: If you have travelled to or stayed at the above hotel/resort during January 2013, be advised that we have received holiday complaints from other holidaymakers. Those holidaymakers are now receiving Free Advice & Assistance from HolidayTravelWatch. If you have a holiday complaint to make, and would like to receive assistance to deal with your travel problems, please... READ MORE 5 December 2013

Hotel Palace Bavaro, Punta Cana, Dominican Republic, Holiday Complaints, September 2013

Principal Information: If you have travelled to or stayed at the above hotel/resort during September 2013, be advised that we have received holiday complaints from other holidaymakers. Those holidaymakers are now receiving Free Advice & Assistance from HolidayTravelWatch. If you have a holiday complaint to make, and would like to receive assistance to deal with your travel problems, pleas... READ MORE 5 December 2013

In order to benefit from the range of information contained within HolidayTravelWatch, it is important for any Travel Consumer or other User of this Website to understand the Nature of our Service, Limitations of Guidance, Restrictions upon the material contained within this Website, Obligations of Use imposed upon Consumers and other Third Parties; full details concerning your use of this site is contained within our Legal Notice. The use of or viewing of this site or the use of any telephone, postal or e mail or advice services of HolidayTravelWatch indicates your acceptance of our Legal Notice.

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