Holidaymakers alleged that food was repetitive and they felt that it was recycled, the food was not always hot or served at the correct temperature, food was left uncovered for a long time and that this apparently attracted flies. One holidaymaker alleged that she found a cockroach in the food and reported this to staff; they also allege that they suffered with illness. Holidaymakers also advised that they brought their complaints to the attention of the rep who then arranged for them to leave the hotel for an extra fee
Holidaymakers have sought independently to resolve their claims and have apparently been offered £800. Those holidaymakers are not satisfied with the offer from the tour operator and are seeking further assistance to address all their concerns. We are helping those holidaymakers.
Other information concerning this Alert
No hot issues at present.
There are no press releases for this hotel at this time
Past Alerts for the Hotel Memories Flamenco, Cayo Coco
No past alerts.
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