Cruise Complaints Archive

This is an archive of all the complaints we have received or investigated in a cruise, some have been resolved and some complaints are ongoing. Check to see if you have been in any of these cruises at the time shown.

If you do see somewhere you have been and have a holiday complaint from some cruise, call us on 0345 017 9229

  • MS Eurodam, Fjords & Highlands, June 2011
  • MS Celebrity Eclipse, Mediterranean & Adriatic Coast, September 2011
  • MV Oriana, Western Mediterranean, September 2011
  • RMS Queen Mary 2, Iberian Adventure, October/November 2011
  • MV Black Watch, Madeira & Canary Islands, November 2011
  • MPS Lady Anne,Rhine River, June/July 2011
  • MS Destiny Colourful Coast, Canary Islands, January/February 2012
  • MS Independence of the Seas, Mediterranean, February 2012
  • MS Independence of the Seas, Canary Islands, March 2012
  • MS Boudicca, Mediterranean, May 2012
  • MS Thomson Dream, Mediterranean, June 2012
  • MS Sapphire, Baltic Cruise, July/August 2012
  • MS Aurora, Caribbean, April/May 2012
  • MS Island Escape, Mediterranean, August 2012
  • MSC Melody, Mediterranean, August/September 2012
  • MS Regina Rheni, River Island, Germany, July 2012
  • MS Boudicca, Cape Verde Islands, April/May 2012
  • MS Semiramis, Nile, Egypt, November 2011
  • MS Queen Victoria, May 2011
  • MS Serenade, Nile River, Egypt, January 2012
  • MS Costa Pacifica, Eastern Mediterranean, October 2011
  • MS Constellation, October/November 2012
  • MS Braemar, Atlantic, October/November 2012
  • MS Azura, Iberian Delight, December 2012
  • Lady Anne, River Rhine, October 2012
  • MS Azura, Mediterranean, December 2012

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