Identifying problem areas!
HolidayTravelWatch has long been at the forefront of providing responsible information to holidaymakers on destinations. We’ve highlighted complaints received about hotels, cruise ships and aircraft through our Call to Arms feature. We’ve written extensively about the risks of travel and its effect on travel insurance. And we’ve told the holidaymaker’s story responsibly by simply concentrating on the experience. This has all formed part of a wider campaign to bring safety and quality to holiday travel. Our Map Alerts allow you to locate our articles easily, in order to make more informed travel choices or to find other holidaymakers with similar holiday issues.
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Dear Travel Industry HolidayTravelWatch is now approaching its 20th anniversary; I am also enjoying my own 12th anniversary at the helm of the Organisation! I thought now was a good a time as any to write openly to you and share some thoughts on matters of mutual interest. Through the years I have met some very nice Travel Industry people indeed; professional, dedicated to Consumers and believi... 8 April 2015
Open Letter – Call for Radical Overhaul of Flight-Crew Health Assessments and A Passenger’s Right to Know!
Dear Commissioner Bulc (DG Mobility & Transport); Mr Ky (Executive Director – EASA); The UK Secretary of State for Transport; The Right Honourable Patrick McLoughlin MP or his Successor; and Mr Andrew Haines (CEO - UK CAA) Open Letter – Call for Radical Overhaul of Flight-Crew Health Assessments and A Passenger’s Right to Know The appalling story of Flight AU9525 has brought into sharp focu... 30 March 2015
We have been receiving an increasing number of calls for some time from holidaymakers who have been allocated seating away from their young children on aircraft. You cannot understand the logic of either holiday/airline contact centre staff, check-in staff or cabin crew, who somehow see no risk attached to children being seated some distance away from their parent’s or guardian! Airlines will c... 21 March 2015
The recent news that the Magaluf Authorities are taking steps to bann booze from the streets of the resort is partially welcome but fails overall to grasp the real problems that exist in and around this resort. Throughout 2014, we have been made aware of 2 deaths, 2 rapes, 1 balcony injury, 29 assaults, numerous drug issues, mugging prostitutes, thefts from hotels, sex games, unauthorised video... 10 March 2015
I was talking to a holidaymaker the other day about his holiday home. Like many thousands of Britons, he and his wife have invested in a property abroad, to provide them with that bolt-hole or with rental income when they are not using the property. Like all property owners they work at maintaining their property so that they can deliver a high standard for themselves or their visitors. In desc... 9 February 2015
For some time, this Organisation has received calls from young holidaymakers, affected by crime in a number of resorts around the Mediterranean and beyond. The scale of these complaints reveal that young British Holidaymakers are unwittingly exposed to a holiday product that strips them of not only money but dignity, respect and personal safety. Whilst young people are the focus of our reports,... 26 January 2015
Holidaymakers complained of illness, hotel rooms not up to standard, food undercooked and concerns over hygiene standards. HolidayTravelWatch is providing help and assistance to these holidaymakers; if you have suffered with similar experiences, then call our helpline team on 03450179229. State: Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we w... 30 September 2014
September 2014 Complaints from holidaymakers reveal concerns about damp in rooms, animals in the hotel and worries over food quality; these holidaymakers are receiving help and assistance from us - if you have had similar experiences, then please call our helpline on 03450179229. State: Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we will repor... 30 September 2014
September 2014 Holidaymakers expressed concern over the quality and standards of food along with holiday illness. They have received free guidance on how to deal with their travel problems; if you would like similar help, then please call our helpline - 03450179229. State: Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we will report back in this... 30 September 2014
September 2014 Holidaymakers complained of grime, concerns on electrics, worries over food and water quality and illness. Holidaymakers are receiving help and assistance for their complaints and if you have suffered with a similar experience, then please call our helpline - 03450179229. State: Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we wil... 30 September 2014