Identifying problem areas!
HolidayTravelWatch has long been at the forefront of providing responsible information to holidaymakers on destinations. We’ve highlighted complaints received about hotels, cruise ships and aircraft through our Call to Arms feature. We’ve written extensively about the risks of travel and its effect on travel insurance. And we’ve told the holidaymaker’s story responsibly by simply concentrating on the experience. This has all formed part of a wider campaign to bring safety and quality to holiday travel. Our Map Alerts allow you to locate our articles easily, in order to make more informed travel choices or to find other holidaymakers with similar holiday issues.
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As if Tourism and the lot of holidaymakers hadn’t suffered enough after 2015; this year has revealed the latest threat to Travel through the arrival of the Zika Crisis! Through this past week I have seen all sorts of sensationalist headlines, some declaring that you are not safe from the ‘head shrinking virus’. So, I thought it was time to set out a few facts to help you understand the issues a... READ MORE 9 February 2016
October 2014 Holidaymakers alleged to us that apart from suffering with sickness whilst staying at this hotel they were also witness to others being ill - they have told us that at least one was subsequently diagnosed with Campylobacter upon their return to the UK Current Status Holidaymakers advised HolidayTravelWatch that they have apparently been offered £2000 (for a party of 4) as a resu... READ MORE 8 February 2016
To assist holidaymakers, we shall from time-to-time, highlight articles of interest which provide further information about their actual or intended holiday destination. We note that on the 22 December 2015, the UK Foreign Office (FCO) has put out a warning to UK Citizens, which states: "Latest update: Summary - the state of emergency has been extended for 2 months until February 2016. Furthe... READ MORE 30 December 2015
December 2014/January 2015 Holidaymakers alleged that they experienced extensive building work, poor food quality, food not always served at the correct temperature and that they suffered with sickness; if you have had a similar expeience, then call our helpline for assistance Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an upda... READ MORE 16 November 2015
March/April 2015 Holidaymakers allege that they experienced poor quality food and that they suffered with sickness during their holiday Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concerning this Alert Hot Issues Concerning the number of 'terrible' reviews from holidaymakers in TA;... READ MORE 13 November 2015
July 2014 Holidaymakers alleged to us that food quality was not what they expected and that some food was undercooked and not served at the correct temperature; they also claimed that cold food was not kept chilled such as salads and that they suffered with illness during their stay. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide... READ MORE 9 November 2015
February/March 2015 Consumers alleged to us that they experienced poor quality food, food not served at the correct temperature, bathroom furniture not of good quality which caused water leakeage and contributed to a fall and that they also suffered with sickness. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due cou... READ MORE 5 November 2015
July/August 201 Holidaymakers expressed serious concerns and allegations about the swimming pool which they claimed had faecal matter within and the fact that the pool had been closed. They advised that they suffered with illness and complained to the rep who apparently denied that there was a problem. Subsequently, holidaymakers allege that they discovered others also reporting sickness and t... READ MORE 5 November 2015
March 2015 Holidaymakers generally complained about the poor quality of the food and that they suffered with sickness during their stay; this may be the same hotel as the Hacienda Suite as we also received complaints in February 2015 Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concern... READ MORE 4 November 2015
August/September 2015 Consumers told us of their allegations which included, poor quality food, food not at the correct temperature, concerns at undercooked food, and sickness during their stay. Were you there at the same time? Did you suffer too, call us and see how we can help. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an... READ MORE 3 November 2015