Identifying problem areas!
HolidayTravelWatch has long been at the forefront of providing responsible information to holidaymakers on destinations. We’ve highlighted complaints received about hotels, cruise ships and aircraft through our Call to Arms feature. We’ve written extensively about the risks of travel and its effect on travel insurance. And we’ve told the holidaymaker’s story responsibly by simply concentrating on the experience. This has all formed part of a wider campaign to bring safety and quality to holiday travel. Our Map Alerts allow you to locate our articles easily, in order to make more informed travel choices or to find other holidaymakers with similar holiday issues.
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In March 2013, I was invited to make a presentation at the Association of British Travel Agents (ABTA); today they call themselves ABTA The Travel Association. I decided to discuss 'Perceptions & Futures' in which I revealed the nature and role of HolidayTravelWatch, the Consumer Perception of what goes wrong in holidays, Consumer Protesters and Campaigners. what our Organisation thought ab... READ MORE 21 November 2016
The last 2 years has provided plenty of angst for holidaymakers worried about spiralling costs, the problem with term time obligations or security. Our latest video provides you with my 5 top tips on how to make your holiday booking, the key messages are: Think, Research and Double-Check! Read the Terms and Conditions Carefully; Think before you Click; Protect yourself now with Travel... READ MORE 6 October 2016
In the last few weeks we have heard from a number of returning holidaymakers who have stayed at the Hotel Flamingo Oasis in Benidorm on the Costa Blanca in Spain. The most concerning aspect of all these complaints centres in on the illnesses complained of and how it apparently affected a large number of hotel guests. In an age when Consumers are told that to complain or claim is bad and that... READ MORE 28 September 2016
For those that are not still stuck in work or school, summer is a chance to jet out abroad, in an attempt to find sun, or even an adventure. However, all this excitement and anticipation can be dampened by the cancellation or delay of your flights. In the first instance, most probably aren’t occupied or aware of the rights they are entitled to in this situation. However, always remember that i... READ MORE 17 August 2016
As rail prices continue to rise while service seems to stagnate or even get worse, there’s never been a more appropriate time to brush up on your rights as a rail passenger – if you’ve experienced delays or cancellations you may be due compensation. Travel within the UK When you’re travelling wholly within the UK, the National Rail Conditions of Carriage set out your rights for when you trave... READ MORE 17 August 2016
Ships and ferries are often a cheaper and more relaxed way to travel than flying, and within the EU they can offer comfortable ways to travel amongst some fantastic islands and coastal resorts (providing you aren’t prone to seasickness). However things can go wrong when you travel by sea – and it’s important you prepare yourself and know your rights before you travel in case things don’t go to... READ MORE 17 August 2016
Buses and coaches can be very cost-effective ways to travel across Europe, whether as a direct route to a resort or as part of a larger itinerary where you explore the continent. However when journeys can take a lot longer than travelling by car, train or plane, the last thing you want is a delay setting you even further back. It’s vital that you know your rights when it comes to coach travel... READ MORE 17 August 2016
We’ve been sent a message from a holidaymaker staying at the Bodrum Holiday Resort & Spa in Turkey this week (13th August 2016), saying that there is a serious case of illness at the hotel. He’s said: “So many people are being violently sick, it's crazy. I've spoken to about 10 families and every one of them have had at least one person ill in the last week… “My step son lost two days of... READ MORE 15 August 2016
It never seems to be quiet in Turkey. Last week an attempted coup tried to remove President Erdogan from power. It failed, and since then Mr Erdogan has been on a more figurative warpath, with hundreds arrested and thousands of police officers and academics sacked. Now, a three-month state of emergency has been announced, giving Mr Erdogan even more power to deal with those who he felt sparke... READ MORE 26 July 2016
Last week, Low Cost Holidays went into administration, leaving around 140,000 people in limbo with their travel plans. For most people, there have so far been no clear answers on whether their holiday has been booked and paid for, and now it has been revealed that the company only set aside €1.3 million as a bond with the Spanish authorities – meaning customers will only be refunded approximat... READ MORE 20 July 2016