Identifying problem areas!
HolidayTravelWatch has long been at the forefront of providing responsible information to holidaymakers on destinations. We’ve highlighted complaints received about hotels, cruise ships and aircraft through our Call to Arms feature. We’ve written extensively about the risks of travel and its effect on travel insurance. And we’ve told the holidaymaker’s story responsibly by simply concentrating on the experience. This has all formed part of a wider campaign to bring safety and quality to holiday travel. Our Map Alerts allow you to locate our articles easily, in order to make more informed travel choices or to find other holidaymakers with similar holiday issues.
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October 2014 We received complaints from holidaymakers about their stay and concerns about the quality at this hotel; some have reported alleged illness and some claim that they have received a confirmed diagnosis of Campylobacter following their stay. If you are in a similar situation, the please call our helpline on 03450179229. Current Status Holidaymakers are currently seeking to resolve th... 29 August 2015
October 2014 Consumers reported problems with quality issues and alleged illness during their stay. If you have had a similar experience then call us on 03450179229 Current Status Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we will report back in this section. Other information concerning this Alert Hot Issues There are currently no hot issue... 28 August 2015
Update July 2015 We have received complaints from holidaymakers about the standard and quality of food which has led to some holidaymakers apparently suffering with illness; some report that they have been diagnosed with Salmonella. HolidayTravelWatch is providing help and assistance to these holidaymakers; if you have suffered with similar experiences, then call our helpline team on 0345017922... 28 August 2015
July/August 2014 Holidaymakers have told us about their concerns on hygiene and that they have reported suffering with sickness, diarrhoea and vomiting if you have experienced something similar then call 0345 017 9229 and speak to one of our advisors for assistance. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due cour... 28 August 2015
The recent atrocities in Tunisia and Thailand serve to make the point the the world has become regionally complex and offers a risk to many ordinary people, unaware of their potential exposure to that risk. Many of you following me will know that my view is quite clear; because of the complexity and risk that exists in the world, you can no longer sell holidays via a one-stop universal model.... 25 August 2015
Just before this last week-end, we were speaking in the press about 'risk destinations' and the failure of brochures and UK Foriegn Office Advisories to spell out exactly what kind of problems exist in some destinations. We have been speaking about these issues since 2007; the premise is simple - some destinations attract a higher risk, such as terrorism, civil disorder or extreme weather event... 24 August 2015
With sincere apologies and acknowledgement to the Eagles famous song, 'Welcome to the Hotel California', we have been hearing from holidaymakers who have been describing their recent holiday experience in the Canaries as 'This could be Heaven or this could be Hell'! As the title of this article suggests, these holidaymakers are alleging that they have been exposed to the parasite that causes Cr... 6 August 2015
This summer has been peppered with complaints from anxious parents who having booked a holiday with precious little resources, find that because they have not paid for allocated seating, that they are separated from their child or children by up to 10 rows on an aircraft. We are not generally talking about adolescent children, but of children whose ages range from 2 to 5 years! The implications... 5 August 2015
I try; I really try not to be too negative or to be overly critical, but sometimes you just have to speak out! This is one of those times! The situation in North Africa is dire and Greece presents uncertainty, so now is not the time for feint-hearts; those that need to be challenged should be prepared to meet that challenge openly and constructively! However, when I do raise issues, I am ofte... 14 July 2015
Following on from our Checklist for Greece article yesterday, this fast moving situation will require updating as matters develop. It will also require updating as and when we hear from holidaymakers about what the situation in Greece is like. This latter point is important because I have recently been discussing this issue on the radio along with travel industry spokespersons. Those interviews... 7 July 2015