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Alerts

Identifying problem areas!

HolidayTravelWatch has long been at the forefront of providing responsible information to holidaymakers on destinations. We’ve highlighted complaints received about hotels, cruise ships and aircraft through our Call to Arms feature. We’ve written extensively about the risks of travel and its effect on travel insurance. And we’ve told the holidaymaker’s story responsibly by simply concentrating on the experience. This has all formed part of a wider campaign to bring safety and quality to holiday travel. Our Map Alerts allow you to locate our articles easily, in order to make more informed travel choices or to find other holidaymakers with similar holiday issues.

Note: Important information about your use of or reliance on the content of this site is contained within our Legal Notice.

Tunisia

Tunisia - Risk Destination Alert

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To assist holidaymakers, we shall from time-to-time, highlight articles of interest which provide further information about their actual or intended holiday destination. We note that on the 22 December 2015, the UK Foreign Office (FCO) has put out a warning to UK Citizens, which states: "Latest update: Summary - the state of emergency has been extended for 2 months until February 2016. Furthe... READ MORE 30 December 2015

Dominican Republic

Hotel Dream La Romana, Bayahibe

December 2014/January 2015 Holidaymakers alleged that they experienced extensive building work, poor food quality, food not always served at the correct temperature and that they suffered with sickness; if you have had a similar expeience, then call our helpline for assistance Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an upda... READ MORE 16 November 2015

Egypt

Hotel Titanic Palace, Sharm El Sheikh

March/April 2015 Holidaymakers allege that they experienced poor quality food and that they suffered with sickness during their holiday Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concerning this Alert Hot Issues Concerning the number of 'terrible' reviews from holidaymakers in TA;... READ MORE 13 November 2015

Other Destinations

Hotel Caribbean Village Agador, Agadir, Morocco

July 2014 Holidaymakers alleged to us that food quality was not what they expected and that some food was undercooked and not served at the correct temperature; they also claimed that cold food was not kept chilled such as salads and that they suffered with illness during their stay. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide... READ MORE 9 November 2015

Cuba

Hotel Blau Costa Verde, Playa Pesquero

February/March 2015 Consumers alleged to us that they experienced poor quality food, food not served at the correct temperature, bathroom furniture not of good quality which caused water leakeage and contributed to a fall and that they also suffered with sickness. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due cou... READ MORE 5 November 2015

Spain

Hotel Club Del Sol Apts, Puerto Pollensa, Majorca

July/August 201 Holidaymakers expressed serious concerns and allegations about the swimming pool which they claimed had faecal matter within and the fact that the pool had been closed. They advised that they suffered with illness and complained to the rep who apparently denied that there was a problem. Subsequently, holidaymakers allege that they discovered others also reporting sickness and t... READ MORE 5 November 2015

Dominican Republic

Hotel Hacienda Suite aka Bahia Principe, Punta Cana

March 2015 Holidaymakers generally complained about the poor quality of the food and that they suffered with sickness during their stay; this may be the same hotel as the Hacienda Suite as we also received complaints in February 2015 Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concern... READ MORE 4 November 2015

Other Destinations

Hotel Crown Paradise Club, Cancun, Mexico

August/September 2015 Consumers told us of their allegations which included, poor quality food, food not at the correct temperature,  concerns at undercooked food, and sickness during their stay. Were you there at the same time? Did you suffer too, call us and see how we can help. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an... READ MORE 3 November 2015

Cuba

Hotel Memories Flamenco, Cayo Coco

March/April 2015 Holidaymakers alleged that food was repetitive and they felt that it was recycled, the food was not always hot or served at the correct temperature, food was left uncovered for a long time and that this apparently attracted flies. One holidaymaker alleged that she found a cockroach in the food and reported this to staff; they also allege that they suffered with illness. Holida... READ MORE 30 October 2015

Cruise

MV Azores

February/March 2015 - Northern Lights Experience Cruise Cruise passengers alleged that they had concerns over the quality of the food and that it was not always served hot; they further alleged that they suffered with sickness whilst on the cruise. Current Status Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we will report back in this sectio... READ MORE 30 October 2015

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