Identifying problem areas!
HolidayTravelWatch has long been at the forefront of providing responsible information to holidaymakers on destinations. We’ve highlighted complaints received about hotels, cruise ships and aircraft through our Call to Arms feature. We’ve written extensively about the risks of travel and its effect on travel insurance. And we’ve told the holidaymaker’s story responsibly by simply concentrating on the experience. This has all formed part of a wider campaign to bring safety and quality to holiday travel. Our Map Alerts allow you to locate our articles easily, in order to make more informed travel choices or to find other holidaymakers with similar holiday issues.
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September 2014 Holidaymakers have complained of illness, problems with the accommodation and that they had seen other holidaymakers suffering with sickness. These holidaymakers have received help and you can speak with our advisors by calling - 03450179229. Current Status Holidaymakers are trying to resolve their complaints, as we hear more, we shall update this section Other information concer... 15 May 2015
September/October 2014 Holidaymakers told us of serious concerns with hygiene and food quality and of illness complaints; if you have experienced something similar then call 0345 017 9229 and speak to one of our advisors for assistance. Current Status Holidaymakers tell us that they are currently trying to resolve their claims; we will provide an update in due course. Other information concerni... 18 May 2015
August 2014 Complaints received from holidaymakers contacting our helpline - 0345017929 - include concerns over hygiene, witness to others being ill and suffering with illnesses. If you have been affected by similar issues, then call our helpline for further assistance. Current Status The holidaymakers we have spooken to are currently trying to resolve their claims; as we receive more informati... 18 May 2015
We have been receiving an increasing number of calls for some time from holidaymakers who have been allocated seating away from their young children on aircraft. You cannot understand the logic of either holiday/airline contact centre staff, check-in staff or cabin crew, who somehow see no risk attached to children being seated some distance away from their parent’s or guardian! Airlines will c... 17 May 2015
As destinations become more diverse and accessible, so too does the potential ‘risks’ that face UK holidaymakers! Many holidaymakers are attracted, understandably by the gloss of the holiday brochure and the promise of sun-kissed days away from the drudge of ordinary life! Travel Companies are always crying that holidaymakers need to take responsibility for their own safety! As we have seen dur... 15 May 2015
This past 2 weeks we have received call after call from holidaymakers who are either intending to go or who are already in the resort of Los Gigantes in Tenerife. What you may ask is causing feathers to ruffle on this Canary Island? One word - 'Norovirus'! When I say 'norovirus' what I mean to say is so-called 'norovirus'. At the risk of repeating myself, I attach the 'so-called' label to no... 27 March 2013
Dear: Commissioner Bulc (DG Mobility & Transport); Mr Ky (Executive Director – EASA); The UK Secretary of State for Transport; The Right Honourable Patrick McLoughlin MP or his Successor; and Mr Andrew Haines (CEO - UK CAA) I have had the pleasure of meeting with colleagues from both sides of the Cabin Air Quality divide in Brussels and realise that more now than ever, the opposite ends of... 21 April 2015
July 2014 If you have travelled to or stayed at Coral Sea Waterworld resort in Sharm El Sheikh during July 2014, be advised that we have received holiday complaints from other holidaymakers. Those holidaymakers are now receiving Free Advice & Assistance from HolidayTravelWatch. Current Status Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we... 21 January 2015
September/October 2014 Holidaymakers expressed serious complaints over public areas, swimming pool, animals on the complex and illnesses; they have received help for their holiday complaints. If you have experienced similar problems then call our helpine on 03450179229. Current Status Holidaymakers are currently seeking to resolve their complaints; as we hear how they have fared we will repo... 3 April 2015
June 2014 Holiday complaints received from Consumers include a number of concerns about the quality and management of the hotel along with illnesses. These holidaymakers have received guidance on dealing with their travel problems; if you have been affected by similar issues, then please call our helpline on 0345017929. Current Status Holidaymakers are currently seeking to resolve their comp... 29 March 2015