Time to address your complaint
As we said earlier, there is a correct procedure to follow if you intend making a complaint. A formal letter with the right form of wording is essential ammunition to use if you want a successful outcome. Below you’ll find links to a series of templates of letters you can use free of charge to support your complaint and claim for compensation. Begin with the initial letter of complaint and then follow this up appropriately. If you need any help at any point, just call us on the telephone number you see on this page or e mail us using the contact form above!
If you're not sure, call us on 0345 017 9229
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Complaint Letter Templates
See more templates in our Free Complaint Letter section