Sadly, some holidays never quite live up to the promise. Others stick in the memory for all the wrong reasons.

It shouldn’t be like that and together we need to combat those who are purposely devaluing the holiday experience.

As an independent organisation we are on your side, and within this site you’ll find all you need to help you plan the perfect holiday and what to do if things go wrong. 

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  • Frank Brehany smallHi, I’m Frank Brehany, Consumer Director for HolidayTravelWatch. I qualified as a lawyer before I became involved with HTW and I am passionate about helping consumers fight back against companies who deliver a poor holiday product. Our aim at HTW is to help you, whether you’re making a holiday claim or simply desire free unbiased travel guidance. Thanks for visiting our site.

  • Frank contributes regularly to the Crows Nest travel blog. Read his latest post.

    "...they know, that we are like a dog with a bone; we are not going to let go of the issue, wherever that may be!" Read More...

  • At HTW we are proud of our service to consumers. Read what other holidaymakers have to say about us!

    "I am pleased to say that after following your advice the dispute has been resolved and I am now in receipt of a cheque re compensation".

Come all ye innocents to the 'pleasures' of Magalluf! II

Following on from our article expressing concern for the safety of UK holidaymakers in Magalluf and also a genuine concern of the effect of crime on tourism, it appears that our commentary was not misplaced! We can see that some have seen the post on our Facebook page and have advised that the locals in Magalluf are intending to carry out a protest march on Sunday 15th June 2014 in Magalluf in Majorca. I have 3 initial questions: What I wonder will the UK holidaymakers make of that and will UK Journalists and TV Companies, who so like to report on the 'antics' or British youth or UK Ce...

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2nd Call for Action on Hotel Club Mac in Alcudia on Majorca

HolidayTravelWatch is making its 2nd call to action this holiday season for the Hotel Club Mac in Alcudia on the island of Majorca. In its earlier press release, this Organisation set out its past and present dealings with holiday complaints from this hotel and called for immediate action to protect intending and present holidaymakers. It is with regret that HolidayTravelWatch reports continuing calls to its helpline, which reveal the following problems: Reports of many holidaymakers suffering with illness; Illness consists of vomiting and diarrhoea; Holidaymakers spending most of the...

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Consumer Group cautions settlement offers for Children from the Club Mac Hotel on Majorca!

HolidayTravelWatch has recently issued two press releases raising concerns about the conditions at the Club Mac Hotel in Alcudia on Majorca. We are further concerned to hear from holidaymakers to our helpline that they have witnessed children allegedly being sick at this hotel. We have heard from further holidaymakers that they are apparently receiving direct offers to settle their claims, from some Tour Operators, following their return to the UK. The holidaymakers we have spoken to have advised that they have been offered between £300 and £500 per family in full and final settlement of t...

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